Business technology, often referred to as “biztech,” encompasses the use of technology tools, systems, and solutions to enhance the efficiency, productivity, and competitiveness of a business. It’s crucial for staying competitive in today’s digital age by streamlining processes, improving customer experiences, and enabling data-driven decision-making.

Common examples of business technology solutions include Customer Relationship Management (CRM) software, Enterprise Resource Planning (ERP) systems, cloud computing, cybersecurity tools, data analytics, project management software, and communication and collaboration platforms.

Measuring the return on investment (ROI) of business technology involves evaluating the impact on your bottom line, such as cost savings, increased revenue, or improved productivity. Carefully track relevant metrics and monitor the performance of your tech solutions to assess their effectiveness.

Getting started with digital automation begins with identifying your business’s specific needs and goals. Start by conducting a thorough process audit to pinpoint the tasks that can be automated. Once you’ve identified these processes, you can explore suitable automation tools and platforms or work with a digital automation consultant or company to tailor a solution to your needs.

Yes, digital automation can benefit businesses of all sizes and across various industries. Small businesses can use automation to reduce operational costs, while larger enterprises can scale their operations efficiently. The key is to tailor automation solutions to your unique needs.

Data security is a critical consideration. Choose reputable automation tools and platforms with strong security measures in place. Additionally, implement access controls and encryption, and regularly update and patch your automation systems to protect your data.